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The Fundamental Truths of Trust: Part 5 of 5

Over the past few posts, we have learned about the 10 Fundamental Truths of Trust. Today we will conclude this series with the final 2 Fundamental Truths.

Fundamental Truth #9: Trust is Strong and Durable, Not Fragile

It is often said trust takes a long time to build, but only a moment to destroy. This is not necessarily correct. The propensity to trust others is a character trait that we derive through our upbringing. It has the ability to change, though very slowly. When people lose trust in others, or in institutions it is typically done at the same level or pace that the original trust was built. When trust is lost quickly, it often wasn’t deep trust to begin with. When we deeply trust in someone, we are slow and loath to give up on them.

Fundamental Truth #10: You Get What Give

We all know by now, that trust is a relationship characterized by reciprocity. If you trust someone, they are more likely to trust you back. Leaders who are willing to trust their followers produce more trustworthy teams. Followers who are willing to trust their leaders invite them to live by a more trustworthy standard.

In the realms of buyers and sellers, clients and professionals, this reciprocal relationship becomes more clear. If you listen to others, they are more likely to listen to you. If you take a risk, you increase the odds of a risk being taken in return. If you share personal information, people are more likely to share in kind. “You get what you give” is an accurate description of human nature – and of successful business relationships.

The 10 Fundamental Truths of Trust, as described over this series of 5 blog posts, foundationally describe how we have come to think about trust.

To recap:

1. Trust Requires Trusting and Being Trusted

2. Trust is Personal

3. Trust is about Relationships

4. Trust is Created in Interactions

5. There is No Trust Without Risk

6. Trust is Paradoxical

7. Listening Drives Trust and Influence

8. Trust Does Not Take Time

9. Trust is Strong and Durable, Not Fragile

10. You Get What You GIve

If you take these 10 Fundamental Truths of Trust and apply them to your everyday lives on both a personal and a business level, you are sure to increase your chances of creating and sustaining strong and durable relationships.

(This information is based on Chapter 1 in “The Trusted Advisor Fieldbook” written by Charles H. Green and Andrea P. Howe.)