As Canada’s exclusive Trusted Advisor® Associate, we guarantee you get the tools and core messages of the award-winning and proven Trusted Advisor program. At its root, the Trusted Advisor methodology helps you to improve client relationships, increase sales without “selling,” become a better leader, and build stronger teams faster. BPLS is pleased to present Trusted Advisor’s strategies as they dovetail and extend our own.
The Latest From Trusted Advisor
Trusting your colleagues will make you more trustworthy to your customers
If you’re trying to sell your services, you already know the value of being trusted. Being trusted increases value, cuts time, lowers costs, and increases profitability—both for us and for our clients. As a solo practitioner, being trustworthy is pretty straightforward (note that I didn’t say it’s easy). But when you are part of a […] Read More
Don’t Manage My Expectations
“An expectation is a pre-meditated resentment.” So goes one interesting saying aimed at managing our own expectations. But what about managing others’ expectations of us? Have you ever done a small extra favor for a client, just to show your good will, and then ended up getting called out for not doing it repeatedly – even […] Read More
When to Offer a Lower Price
Few decisions in business have such dramatic effects on customer perception as how you handle your pricing – in particular, when and how you offer discounts. People may evaluate your products, or your service offerings, by averaging out multiple experiences. But drop your price just once, and see how hard it is to recover. For a […] Read More